Most companies learn why good people leave through exit interviews, which comes too late to change anything. Stay interviews let managers act before an employee decides to go. This 60-minute stay interviews training shows how to build them into your retention strategy.
A stay interview helps you find what engages and excites high performers, so you can build on it, and what frustrates them, so you can reduce or remove it. You'll learn the parts of an effective stay interview strategy, how to set goals and commitments first, how to prepare for the first conversation, which questions get useful answers, and how to follow through.
The session also explains why stay interviews work: they are personal, focused on key employees, action-oriented and inexpensive.
WHY SHOULD YOU ATTEND?
High performers who feel disconnected from their managers, colleagues or work start looking elsewhere, often without warning. Giving them a way to share their views helps you hold on to them, cut replacement costs and keep continuity in your team.
This session suits C-level leaders, CHROs and chief learning officers, directors, project and operations managers, supervisors, team leaders and HR professionals at all levels.
AREA COVERED
- Components of an effective stay interview strategy
- Setting your goals and commitments before you begin
- Setting up and preparing for the first stay interview
- Insightful questions to ask
- Best practices for following through
LEARNING OBJECTIVES
- Explain why stay interviews are more useful than relying on exit interviews
- Design a stay interview strategy focused on key employees at risk of leaving
- Set goals and commitments before starting the process
- Prepare for and run a stay interview with insightful questions
- Agree on actions that improve the employee experience and remove turnover triggers
- Follow through so stay interviews lead to lasting retention
WHO WILL BENEFIT?
- C-level Executive leaders
- Chief Human Resources Officer (CHRO)
- Chief Learning Officer
- Directors
- Project Managers
- Operations Managers and Supervisors
- Team Leaders
- Human Resources professionals – all levels
High performers who feel disconnected from their managers, colleagues or work start looking elsewhere, often without warning. Giving them a way to share their views helps you hold on to them, cut replacement costs and keep continuity in your team.
This session suits C-level leaders, CHROs and chief learning officers, directors, project and operations managers, supervisors, team leaders and HR professionals at all levels.
- Components of an effective stay interview strategy
- Setting your goals and commitments before you begin
- Setting up and preparing for the first stay interview
- Insightful questions to ask
- Best practices for following through
- Explain why stay interviews are more useful than relying on exit interviews
- Design a stay interview strategy focused on key employees at risk of leaving
- Set goals and commitments before starting the process
- Prepare for and run a stay interview with insightful questions
- Agree on actions that improve the employee experience and remove turnover triggers
- Follow through so stay interviews lead to lasting retention
- C-level Executive leaders
- Chief Human Resources Officer (CHRO)
- Chief Learning Officer
- Directors
- Project Managers
- Operations Managers and Supervisors
- Team Leaders
- Human Resources professionals – all levels