Reducing turnover starts with hiring the right people the first time. This 60-minute training shows how to interview for retention using behavioral interviewing, a technique said to be 55% predictive of future job behavior compared with 10% for traditional interviews.
You'll learn how to identify the skills, talents and knowledge a position needs, then write interview questions that reveal whether a candidate has them. The session compares open and closed questions, behavioral and non-behavioral questions, and holistic questions.
You'll also cover the purpose of behavioral interviewing, probing techniques and how to prepare for and conduct an interview that gets the best results.
WHY SHOULD YOU ATTEND?
If new hires often turn out different from the impression they gave in the interview, the interview process is likely the problem. Better screening lowers turnover, cuts management and HR time and stress, and avoids rehiring for the same role.
This session suits HR professionals and hiring managers.
AREA COVERED
- Identifying the skills, talents and knowledge a position needs
- Types of questions: open vs closed, behavioral vs non-behavioral, and holistic
- The purpose of behavioral interviewing
- Creating behavioral questions based on position needs
- Probing techniques
- Preparing for and conducting the interview
LEARNING OBJECTIVES
- Identify the skills, talents and knowledge a role requires
- Explain why behavioral interviewing predicts job behavior better
- Choose between open, closed, behavioral and holistic questions
- Write behavioral questions based on position needs
- Use probing techniques to get past rehearsed answers
WHO WILL BENEFIT?
- HR
- Hiring Managers
If new hires often turn out different from the impression they gave in the interview, the interview process is likely the problem. Better screening lowers turnover, cuts management and HR time and stress, and avoids rehiring for the same role.
This session suits HR professionals and hiring managers.
- Identifying the skills, talents and knowledge a position needs
- Types of questions: open vs closed, behavioral vs non-behavioral, and holistic
- The purpose of behavioral interviewing
- Creating behavioral questions based on position needs
- Probing techniques
- Preparing for and conducting the interview
- Identify the skills, talents and knowledge a role requires
- Explain why behavioral interviewing predicts job behavior better
- Choose between open, closed, behavioral and holistic questions
- Write behavioral questions based on position needs
- Use probing techniques to get past rehearsed answers
- HR
- Hiring Managers