They overreact, control, threaten and humiliate others. Workplace bullies and abrasive leaders may deliver results, but they cost the organization through lower morale, higher absenteeism and possible retaliation claims.
This 60-minute workplace bullying training explains why abrasive people behave this way. They are not evil psychopaths, and seeing their behavior through the survival dynamic of fight or flight makes it easier to understand and address.
You'll learn to identify abrasive leaders and their impact, review research on how they act, follow three steps of intervention, use a proven coaching method, understand HR's role and prevent bullying in the first place.
WHY SHOULD YOU ATTEND?
Workplace bullying is more common than many think; 74% of successful executives in a CCL survey reported having had an intolerable boss. Abrasive leaders can drive up turnover and liability and drag down productivity and engagement.
This session suits HR managers, directors and administrators, VPs of HR, EAPs, employee relations staff, business owners, leaders, managers, supervisors and anyone dealing with a workplace bully.
AREA COVERED
- Identifying abrasive leaders and their impact on an organization
- Research findings on abrasive leaders and how they act
- The survival dynamic
- How to intervene with abrasive leaders
- HR's role in the process
- Advantages of intervening
- Preventing workplace bullying
LEARNING OBJECTIVES
- Explain what drives people to bully or act aggressively at work
- Use the survival dynamic (fight or flight) to understand abrasive people
- Apply the three steps of intervention to help abrasive leaders change
- Use a proven coaching method to create a better work environment
- Define HR's role in intervening and preventing bullying
WHO WILL BENEFIT?
• HR Managers
• HR Directors
• HR Administrators
• VP’s of Human Resources
• EAP’s
• Business Owners
• Leaders, Directors, Managers and Supervisors
• Employee Relations
• Anyone dealing with a workplace bully
Workplace bullying is more common than many think; 74% of successful executives in a CCL survey reported having had an intolerable boss. Abrasive leaders can drive up turnover and liability and drag down productivity and engagement.
This session suits HR managers, directors and administrators, VPs of HR, EAPs, employee relations staff, business owners, leaders, managers, supervisors and anyone dealing with a workplace bully.
- Identifying abrasive leaders and their impact on an organization
- Research findings on abrasive leaders and how they act
- The survival dynamic
- How to intervene with abrasive leaders
- HR's role in the process
- Advantages of intervening
- Preventing workplace bullying
- Explain what drives people to bully or act aggressively at work
- Use the survival dynamic (fight or flight) to understand abrasive people
- Apply the three steps of intervention to help abrasive leaders change
- Use a proven coaching method to create a better work environment
- Define HR's role in intervening and preventing bullying
• HR Managers
• HR Directors
• HR Administrators
• VP’s of Human Resources
• EAP’s
• Business Owners
• Leaders, Directors, Managers and Supervisors
• Employee Relations
• Anyone dealing with a workplace bully